Alibaba Sales Tracker – complete guideline

1Before you start

• Google Chrome on a Windows or Mac computer (the extension does not run on phones).
• A free account on the Alibaba Sales Tracker panel.
• For daily auto re-scans: a PC that stays on with Chrome open (sleep mode turned off).
• Logged in to Alibaba.com in the same Chrome profile is recommended, so scans load full store pages.

2Install the extension

1. Open the Chrome Web Store page using the Add to Chrome button on this site, then click Add to Chrome → Add extension.
2. Pin it: click the puzzle icon in the Chrome toolbar and press the pin next to Alibaba Sales Tracker.

3Create your account & choose a plan

1. Open the Sign up page, enter your name, email, phone and a password.
2. Pick Free to start straight away, or Premium for higher limits.
3. Premium payment: after signing in, open Billing in the panel, pay by bank transfer to the account shown, and submit your transaction reference / receipt.
4. The admin checks the payment and approves your plan. Your new limits appear in the panel immediately after approval.

4Connect the extension to your panel

1. Click the extension icon in the toolbar.
2. Enter the same email and password you use on the panel and press Sign in.
3. The popup shows Connected with your plan name. You are ready to add sellers.

5Add sellers to track

You can add a seller in two ways:

1. From Alibaba: open the supplier's store (an address like companyname.en.alibaba.com) and click Add this seller in the extension popup.
2. From the panel: go to Sellers → Add seller and paste the store URL.

The number of sellers you can track depends on your plan. The panel shows how many slots you have left.

6Run a scan

1. In the panel (or the popup) press Scan now next to a seller.
2. The extension opens the seller's store in a background tab and reads every product page, collecting title, price, MOQ and sold count.
3. A progress bar shows products scanned. Large stores (thousands of products) can take a while, so keep Chrome open.
4. When the scan finishes, a new Sold report is created automatically.

7Daily auto re-scans

1. In Sellers, switch on Daily auto-scan for the sellers you want to follow.
2. Choose the time of day the scan should start.
3. Keep the scanning PC switched on, Chrome open and the extension signed in. Turn off Windows sleep under Settings → System → Power.

Each day's scan produces its own report, so you can compare days and see which products are gaining sales.

8Read reports & seller profiles

• Sold report – every product from one scan, sortable by sold count, price or date.
• Seller profile – the seller's history: all scans, total products, top sellers and growth.
• Compare – pick two reports of the same seller to see new sales between them.
• Best selling (admin picks) – products the admin recommends for all users.

9Save best-sold lists & export CSV

1. Tick products in any report and click Save to list. Create a new list or add to an existing one.
2. Saved lists are visible to the admin and to other users in the Shared lists area, so name them clearly.
3. Click Export CSV on a report or list to download it for Excel / Google Sheets.

10Plan limits

Exact numbers are shown under My plan in your panel and are set by the admin.

11Troubleshooting

The popup says “Not connected”.

Sign out and sign in again. If your plan expired, renew it from Billing.

A scan is stuck at the same number.

Open the scan tab; Alibaba may be showing a verification page. Complete it and press Resume.

Sold counts show 0.

Some suppliers hide transaction numbers. The report still lists their products.

Auto-scan did not run.

Check the PC was awake, Chrome was open and the extension was signed in at the scheduled time.